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Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-elders-exposure-and-response-prevention.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Elders Exposure and Response Prevention,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of personal data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CPPA), including its recent amendments (CCPA/CPRA)
  • Colorado’s Privacy Act (CPA)
  • Utah’s Consumer Sales and Personal Information Protection Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our website at http://therapy-for-elders-exposure-and-response-prevention.denvermentalhealthcare.com
  2. Any mobile applications or services offered through our platform
  3. All interactions with our staff via phone, email, or text message
  4. Your use of our online tools and resources

Please note that this policy does not extend to third-party websites, applications, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before engaging with any such external services.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we collect and process data necessary for providing these services.
  2. Website Visits: Visiting our websites linked to this policy implies that you agree to our privacy practices, and we may collect certain information about your browsing behavior.
  3. Communications: We may contact you via various channels (email, calls, SMS/texts) with newsletters, promotional offers, or service updates, subject to your consent.

Personal Data Collection

We collect diverse types of personal data to enhance our services and tailor experiences:

  • Account Information: This includes your user details, login credentials, and profile settings.
  • Payment Information: We process data needed for secure online transactions, including payment history and billing addresses.
  • Financial Information: We may collect data related to your financial status or insurance coverage for administrative purposes.
  • Purchase Information: Details about products or services you’ve purchased from us, including quantities and prices.
  • Mobile Device Identifiers: Unique identifiers such as IP addresses, device IDs, and mobile network information.
  • Location Data: Information about your geographical location when you interact with our services (with your consent).
  • Feedback and Reviews: Any comments, suggestions, or ratings you provide to improve our offerings.
  • Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless access.
  • Product Interaction: Details about how you engage with our products, including usage patterns and preferences.

We obtain this data through direct user input, automated technologies (such as cookies), and third parties who provide us with aggregated or de-identified information, all in compliance with relevant privacy laws.

Cookies

We employ cookies to enhance your online experience and gather analytics:

  • Strictly Necessary Cookies: These are essential for navigating our site and ensuring basic functionalities.
  • Preference Cookies: We use these to remember user preferences and settings.
  • Analytics Cookies: They help us understand how users interact with our website, providing insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data based on legal requirements and the purpose for which it was collected. Once the retention period expires or the purpose is fulfilled, we delete or anonymize the data to protect your privacy.

Security Measures

The security of your personal information is a top priority. We implement robust organizational safeguards and security practices:

  • Encrypted Communication: All data transmission between your device and our servers is encrypted.
  • Secure Third-Party Processing: We engage trusted third parties to process data on our behalf, ensuring they adhere to strict privacy and security standards.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: To correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: Limiting the use or processing of your data for specific purposes.
  • Portability: Receiving your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Opposing the processing of your data for legitimate interests or direct marketing.
  • Non-Discrimination: The right to be free from discriminatory decisions based solely on your personal data.
  • Data Portability/Withdrawal of Consent: You can withdraw consent for data processing at any time and request data portability.

To exercise these rights, please reach out to our privacy team through the contact details provided below. We will respond to your requests as quickly as possible and in accordance with applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage you to review it periodically for any updates.

Contact Information

For any questions regarding privacy, data-related inquiries, unsubscribes, or requests for information:

  • Email: contact@therapy-for-elders-exposure-and-response-prevention.denvermentalhealthcare.com
  • Address: [Privacy Team Contact Address]

We value your trust in our commitment to privacy and data protection. By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

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